- The National Communications Authority (NCA) is in talks with the governments of Benin and The Gambia about establishing a free roaming service between Ghana and these nations. Telecel, formerly known as Vodafone, has joined the Ghanaian market.
- This project is part of a larger ECOWAS program to improve digital connections between member nations. The telecoms business Telecel Group, which focuses on Africa, purchased the majority 70% of Vodafone Ghana’s shares in February 2023. With its customer-focused solutions and top-notch service, the business hopes to bring disruptive innovation to Ghana’s telecom sector.
- In addition to highlighting government support for Telecel in this endeavor, Dr. Bawumia emphasized the significance of Telecel guaranteeing the cost and quality of its services.
- Patricia Obo-Nai, the CEO of Telecel, explained that the company’s acquisition of Vodafone was a calculated strategic decision meant to give Ghanaian customers access to a competitive market.
- She underlined Telecel’s dedication to bringing about disruptions and introducing cutting-edge technologies in the telecom industry, with a special emphasis on improving network quality to guarantee a remarkable customer experience.
- Telecel is confident in its potential to transform service delivery in Ghana, particularly in the financial services sector, as seen by its focus on enhancing customer experience and encouraging financial inclusion.
Source:
Graphic Online